Thank you for choosing BOLONEY — a brand built from passion, commitment, and a little bit of “nonsense” that turned into something meaningful. Every order you place helps us create freshly made premium clothing at genuinely affordable pricing. To stay transparent and customer-first, here’s how our shipping policy works.
🚀 Order Processing & Shipping
1. Order Confirmation (0–24 Hours)
For the first 24 hours, your order stays in the unconfirmed stage.
This gives you the freedom to recheck details, update anything, or cancel — no stress, no questions.
2. Production Time (2–3 Days)
After confirmation, your product moves into manufacturing.
Since every piece is made fresh after you order, our team carefully cuts, stitches, prints, and performs quality checks within 2–3 business days.
3. Delivery Time (3–5 Days)
Once ready, your order is shipped and reaches you in 3–5 business days.
A tracking link will be shared as soon as your product is dispatched.
📦 Shipping Charges
- Free Shipping on All Prepaid Orders
- No COD (Cash on Delivery) — to avoid unnecessary RTO losses and keep pricing truly affordable.
🚛 Courier Partners
We ship through trusted and fast delivery services like:
- Bluedart
- Delhivery
- And other reliable Indian courier partners
🌍 Shipping Coverage
We currently deliver PAN India.
🔁 Return Shipping
We only accept returns, replacements, or refunds in the following cases:
- A wrong product is delivered
- A defective or damaged product is delivered
Check out our Return & Replacement Policy.
⭐ And here’s the important part:
👉 There are absolutely NO return charges for wrong, defective, or damaged products.
We cover the pickup and return in our shipping policy completely — because mistakes shouldn’t cost you anything.
If the correct product is delivered in perfect condition, returns are not accepted, as this helps us maintain affordable pricing and reduce waste in our made-on-order system.
❤️ Thank You for Supporting BOLONEY
Your understanding keeps the made-on-order model alive — helping us:
✨ Reduce waste
✨ Maintain honest pricing
✨ Deliver freshly manufactured clothing
✨ Build a brand that grew from “nonsense” into something meaningful
Thank you for trusting us, supporting us, and being a part of the BOLONEY journey.
Got Questions? Holler at Us!
We may be called BOLONEY, but our support isn’t.
📩 care@boloney.in
📞 +91 8330828198
Mon–Sat | 10 AM – 7 PM
We reply faster than you pick an outfit 😉
BOLONEY — OWN YOUR OWN